Last updated: 31 March 2026
1. Who we are
This privacy policy applies to www.vividinvest.com and explains how Vivid Invest and its affiliated entities that operate this website and handle enquiries submitted through it (“Vivid Invest”, “we”, “us”, or “our”) collect, use, store and protect personal data.
We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, the Personal Data Protection Act 2012 of Singapore.
2. What personal data we may collect
We may collect and process the following categories of personal data:
- Contact information, such as your name, email address, telephone number, company name and job title
- Enquiry information, such as the content of your message, property or partnership interests, and any documents or information you choose to submit to us
- Newsletter information, such as your email address and any topic preferences you select when subscribing
- Technical and usage information, such as IP address, browser type, device information, pages viewed, referral source, session activity and approximate location data derived from IP
- Cookie and preference data, including your cookie settings and interactions with embedded services such as maps, analytics tools or video players
- Communication records, including copies of correspondence and any follow-up history relating to your enquiry or subscription
You are not required to provide personal data to browse most parts of our website. However, if you choose not to provide certain data, we may be unable to respond to your enquiry or provide requested updates or services.
3. How we use your personal data
We may use your personal data to:
- respond to your enquiries and communicate with you
- assess and follow up on partnership, investment, property, leasing, sales or rental enquiries
- administer and improve our website, content and user experience
- monitor website usage and performance through analytics tools
- send newsletters, updates and marketing communications where you have subscribed or where otherwise permitted by law
- maintain records, manage our business operations and protect our legal rights
- detect, investigate and help prevent fraud, misuse, security incidents or other unlawful activity
- comply with legal, regulatory and compliance obligations
We will only use personal data for purposes that are reasonably related to the purpose for which it was collected, or as otherwise permitted or required by law.
4. Direct marketing and newsletters
If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may use your name, email address and stated interests to send you updates about Vivid Invest, our projects, concepts, market insights, properties, services or events.
Where required by applicable law, we will obtain your consent before sending direct marketing communications. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us using the details below.
We use Mailchimp as our email marketing platform. If you subscribe to our newsletter, your information may be transferred to Mailchimp for processing on our behalf.
We do not sell your personal data.
5. Cookies and similar technologies
Our website uses cookies and similar technologies to operate effectively, remember user preferences, analyse traffic and support embedded features.
These technologies may include:
- essential cookies required for core website functionality
- analytics cookies that help us understand how visitors use our website
- functionality cookies that support features such as maps, embedded media or saved preferences
- third-party cookies associated with services we use, such as Google services, embedded maps, video content or social media integrations
You can manage your cookie preferences through our cookie settings tool where available, or through your browser settings. Please note that disabling some cookies may affect website functionality.
6. Analytics and third-party services
We may use third-party service providers to support the operation of our website and business. Depending on how you interact with the website, these providers may process personal data on our behalf.
These may include providers that support:
- website hosting, maintenance and security
- website analytics and performance monitoring
- email newsletter distribution and campaign tracking
- map, video, social media or other embedded content
- professional advisory, compliance or administrative support services
Where appropriate, we seek to require service providers to process personal data only for authorised purposes and with appropriate security measures.
7. When we may share personal data
We may disclose personal data:
- to our affiliated entities within the Vivid Invest group or platform
- to service providers and contractors who support our website, communications, analytics or operations
- to professional advisers such as lawyers, accountants, auditors or compliance advisers
- to regulators, government authorities, courts or law enforcement where required or permitted by law
- in connection with a corporate transaction, restructuring, financing, asset sale, merger or acquisition, subject to appropriate confidentiality protections
We do not share personal data with third parties for their own direct marketing without your consent where such consent is required by law.
8. International transfers
Because we operate across jurisdictions and use third-party service providers, your personal data may be transferred to, stored in or accessed from locations outside Hong Kong or Singapore.
Where personal data is transferred internationally, we will take reasonable steps to ensure it receives a level of protection appropriate to the circumstances and consistent with applicable legal requirements.
9. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide communications, maintain business records, resolve disputes, enforce agreements and comply with legal or regulatory obligations.
Retention periods may vary depending on the nature of the data and the purpose for which it was collected.
10. Data security
We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised or accidental access, processing, erasure, loss, use or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
11. Your rights and choices
Subject to applicable law, you may have rights to:
- request access to personal data we hold about you
- request correction of inaccurate or incomplete personal data
- withdraw consent where we rely on consent
- opt out of direct marketing communications
- request deletion of personal data where appropriate and where we no longer need it for lawful business or legal purposes
- manage cookies and similar technologies through your browser or our cookie settings tool
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to a request.
12. External links and social media
Our website may contain links to third-party websites or content, including social media platforms. If you follow those links or interact with embedded third-party content, your personal data may be collected by those third parties in accordance with their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites or platforms.
13. Children’s privacy
Our website is not directed to children, and we do not knowingly collect personal data from children through the website.
14. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, website functionality, legal requirements or business operations. Any updated version will be posted on this page with a revised “Last updated” date.
15. Contact us about privacy
If you have any questions about this privacy policy, wish to exercise your rights, or would like to contact our privacy or data protection contact, please contact:
Vivid Invest
Email: hello@vividinvest.com
Website: www.vividinvest.com